We let our guests decide that, but; All our staff are here to help you to enjoy the best Tobago has to offer - call or e-mail us with any query and we will do our best to accomodate your needs.

Licensed tour guide as escort,
All transports are covered by Public Liability Insurance

After you find which tour(s) you want to join, use the Contact form on this web, fill out with your name, email address, and tell us which tour, date and time, how many guests, and any other informtaion that you think we need to know. (ex: adults, children etc)

We will most times respond within 24 hours, but if this is urgent, please give us a call

Payment arrangement for our tours must be organized before the time of departure, You will be provided with an official receipt that needs to be showed to our representative on request.

Only official receipts from FrankieTours will be accepted

To secure your tickets, FrankieTours will ask you for a deposit (50%), which can be paid cash directly to our office at Mt. Irvin, to our Official representative at the beach, or online via PayPal.

Only bookings with a deposit, or a written confirmation from Frankietours, is considered a booking!

To do any payments via PayPal, you first need to visit PayPal website, log in with your account (or create one for free), and Send the agreed payment to PayPal@Frankietours.com

When you use PayPal, please make sure to write the names registered for the tour, and receipt number, if you have any.

Frankietours will always attempt to do the scheduled tours on time, and in case of weather conditions or other out-of-our-control situations, re-schedule for a next possible time.

Only the Frankietours representative in charge of the tour, and boat captain, can decide if a tour is to be cancelled because of weather conditions

If our guests are unable to join a scheduled tour, for any reason, Frankietours will allow to have this re-scheduled up to 3 times without loosing your deposit.

There will be no refunds for any cancellations done less than 24 hours before start,

for special custom tours and group tours, cancellations has to be done minimum 4 days before start.

No-Show for a tour, gives no rigth to any refund.

Some of our tours require a certain minimum of guests before we can make the tour happen (Coastline, BBQ etc). For this reason, please schedule your tours for as early as possible, and have a few alternative days ready.

If you have any questions about your scheduled tour, please let us know. All our contact information is on this website, so if you are unable to use e-mail while you are in Tobago, or require a quick answer, please give us a call instead and we will do our best to accommodate you.

From time to time there are people pretending to represent FrankieTours, and accepting payment. These are people who are not associated with FrankieTours in any way, and their fake bookings will not be accepted. Make sure you pay to our official representative, and that you get a signed receipt from a printed receipt book and not just a plain one.